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  • How do payments work?
    Billing is done monthly. At the beginning of each month you are emailed an invoice with the amount of lessons you plan to have that month. (For example: If you have lessons on Monday evenings at 6pm and the month has 4 Mondays, you will be invoiced for 4 lessons in total). If for some reason you do not use all 4 lessons that month, your next months invoice will be credited to reflect any missed lessons. Please pay each invoice within 7 days of issuance. We use Square to run our business ( Electronic invoices are sent to your email at the beginning of every month and you may choose to pay them manually or set them to autopay. You simply add your info and a credit card to get the ball rolling. If you choose autopay our billing department will always make sure your invoice is the correct amount of lessons before it is charged. Be assured that we never have full access to your credit card information so you can feel safe and secure. If you ever have a question about a charge, please don't hesitate to ask. We pride ourselves on integrity and want to assure that our clients receive the services they've paid for.
  • Will my monthly payment always be the same?
    No. We send invoices at the beginning of each month and the price of each invoice in completely dependent on how many lessons you plan to have that month. If you plan on having 4 lessons that month you will be charged for 4 lessons. If you plan on having 5 lessons that month you will be charged for 5 lessons. Any unused lessons will be credited to the next months invoice.
  • Will my payment be less if there are no lessons due to a holiday?
    Possibly. In our yearly schedule we have some dates marked where there will be no lessons given. These are dates such as December 25 (Christmas), January 1 (New Years Day), or July 4 (Independence Day). We always recommend that lessons that would have been on a holiday be rescheduled but if a reschedule isn't possible then you will not be charged for that week.
  • Do you have a studio location?
    No. We provide in-home or online music lessons only. We come to you! Saving you time and energy.
  • I live far away from Minneapolis/St. Paul. Will you drive to me?
    Maybe! Just ask! We serve the entire Twin Cities metro area. From Coon Rapids down to Lakeville, Chaska to Stillwater, Plymouth to Woodbury, and anywhere in between. We often get inquiries from further away and have driven as far as 50 miles to serve a student. It all depends on if it can work within the teachers schedule. Again, just ask and we'll see if we can make it work! :) (Lesson rates are subject to change for those outside of the Twin Cities Metro area)

Payments, Refunds, & Cancellation Policy

  1. Lesson plans are billed monthly by electronic invoice. Invoice total may differ from month to month depending on the total number of lessons received by the student. (See "How do payments work?" above, for more info on payments and billing)

  2. Student may cancel the lesson plan at any time but we humbly ask for a two weeks notice. Remaining paid lessons after the two weeks will be refunded to the student.

  3. Same day cancellation policy: 24-hour notice is required to avoid paying for a same day cancellation.

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